Re-opening announcement and COVID-19 safety protocol
Please take a few minutes to read the following safety procedure we have prepared for keeping you and our staff safe
STEP 1: Before your appointment
Please print and read the Corona-virus consent form below carefully as you will need to sign it before we can start your treatment. We may also call you to conduct a pre-visit questionnaire to ensure you have no COVID-19 symptoms so we can treat you safely.
STEP 2: Before you enter the practice
Please don’t arrive too early or be late for your appointment. This will help us maintain social distancing by avoiding a ‘build-up’ of patients within the practice.
Please don’t bring anyone else into the practice with you unless necessary. Exceptions include a parent/guardian of children under 18 years old, or a carer.
Please bring as little belongings with you as possible, this limits the risk of any contamination.
STEP 3: Inside the practice
We’ve adjusted our waiting areas and spaced out appointments – so you can maintain safe social distancing.
You must clean your hands using the antibacterial gel provided as soon as you enter the practice.
You’ll be given a mask to wear on arrival to ensure your safety during your visit. Our staff will also be wearing appropriate PPE to ensure your safety.
Plastic screens may have been installed on our reception desks. Please try and maintain a 2m distance from the reception desk and avoid touching the screen.
We’ll ask you some arrival questions to confirm that you have read the instructions and consent form.
We’ll check your temperature using a non-contact thermometer. If it is deemed too high, your appointment will be rescheduled for a later date.
We’ll ask you to keep all belongings with you and avoid leaving the waiting area until you are collected for your appointment.
Patients bathrooms are still operational but please ask the receptionist before use. This will ensure we know the facilities have been used and can clean appropriately.
STEP 4: After your appointment
To keep you safe, we’ll ask you to use contactless payment instead of cash wherever possible.
You can book any future appointments or follow-ups with our receptionist.
- If within 14 days of your appointment you begin to develop any symptoms of possible COVID-19, such as a high fever or a new continuous cough, you should contact the practice to inform them and follow the appropriate self-isolation advice.